Disabled people are never forgotten in Houston; they are cared for every inch of the way. We are given the independence and respect. The city really cares for us. We are picked from the curbs, from our homes and assisted by courteous drivers. I speak not only for myself but for all others that are helped from 4am till 12 midnight every day seven days a week all year round.

I came home from the hospital with a positive look, but still a depressed soul. Wondering how will I move around? As a below the knee amputee. Oh! God what will I do, how will I go to work, 15 miles away. A sad face but positive mind, I searched the Internet, for share a ride or a car pool that will take me to work.
By God’s blessings I stumbled on a transportation site . A site popped up Metro Lift; I looked at it read and was surprised they offered help to the handicap community. I dialed the phone number, a caring voice on the other end answered the phone, polite, very helpful, and I explained my situation and asked if she knew how I can get help. Yes she explained all I needed was to fill an application, and she even offered to mail the application to my residence. Yes within 3 business days I received the application in the mail. I completed it and mailed back.
Promptly within 1 week and was given an appointment for an interview. It was January the 9th Jan 2007. I was nervous and on a wheelchair, my cousin drove to the Metro office. The courteous staff welcomed me and others with similar situations. We all were given a briefing about the program and how it worked. Instant pictures with ID Cards were given to all.
We all are required to book rides a day in advance. We are picked up from our doorstep and taken to the addresses we provide. A gift from god, the help from city that respects and helps its residence, I am one of the user and I appreciate this great service, it made my life good and so very independent. I use the service 5 days a week, plus rides to supermarkets or doctor appointments, every time I need the help the service is there. At a fraction of the cost I get unlimited rides. The courteous drivers, always ready with a helping hand when ever needed.
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