Interesting one. Have a look. J  
Jumbo Bank, New York, USA 
  
Requirement gathering session – Day 12 
  
  
Client: “Our next requirement, this is something big, you know, we need an elephant…” 
  
Ram:  Mr. Richard but why don’t you adjust with a buffalo, even it is big….   and black?” 
  
  
C: No Ramasamy, we need only elephant, let me explain our current process……………..” (client explains for an hour) 
  
R: Fine Richard, i understand ur requirement. But ours supports only buffalo… 
  
  
C: Samy..our central bank regulations needs only elephant! 
  
R: Ok.. Let me see if i can customize” 
  
  
  
Requirement taken : Bank wants a big black four legged animal, long tail, less hair. Having trunk is mandatory. 
  
The same was documented, signed off and sent to offshore for development! 
  
  
  
Offshore Development Centre, Chennai, 11.30pm 
  
  
Design/Development – Based on requirement all features are supported in base product (as buffalo) , for trunk alone a separate customization is done. 
  
  
  
Finally the customization is shown to client 
  
  
   
  
client sees …. 
  
  
  
    
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  

  
  
    
  
….  and faints !!