People ask us,
Why leaving everything else,
Customer service as a profession we chose?
As they don’t know the beauty of this job,
Where to welcome our participants,
On every call we hold a rose.
Though in the other hand,
To troubleshoot their concern,
We also hold a gun,
Which makes this job full of fun.
No one can state in words,
We feels like new wings been added for birds,
When someone says thanks,
For adding a smile to her face.
Many jobs can give us money,
But none can offer our soul such a grace.
It’s not just about offering free bees,
But also about a lot of thanks and pleases.
Even involves reading their mind and dream,
Can ask to listen, console and promise,
Even when they scream.
And so it’s not everyone’s cup of tea,
Requires from the crowd only the cream.
Which can offer their best on every call,
On the same chair and in front of the same screen.
We leave our personal depressions outside,
In a tight bag.
Control our mind and heart,
To make sure they don’t drag.
Anything which is not required.
And get ready for all the feedbacks, updates and news,
That need to get acquired.
So we love what we do,
People who don’t understand,
Trust us, they have no clue.
Because dealing with almost all fortune 500 companies,
Is not possible by a fluke.