A true story of my days as a waiter.

The restaurant was certainly busy, although not slammed. It was a good lunch, and my section was full. It had been smooth sailing ever since I had walked in the door, I should have been ready for a glitch in the system, but I wasn’t prepared for this one.

There were two ladies sitting in the last booth in my section, both had been staring at the menus entirely too long. I had made several passes at the table and had only succeeded in selling two hot waters with lemon and honey, a waiter’s nightmare drink choice. First off you can’t charge for it and 15% of nothing is nothing. Secondly it is a pain the butt to make, it requires the most set up anything save for hot tea, which you at least get to tag at $1.50.

I was on my fourth pass on the table when the I managed to get the ladies to concede enough to order something. The first lady ordered the cheese enchiladas, I asked my usual bevy of questions.

“What kind of beans would you like?”

“Is the sauce OK, or would you like to switch that out?”

“Tortillas with that?”

To which she simply nodded, which was of no help being in a hurry I simply went with the standard order and continued onto the second woman. She ordered the special tacos, with nine alterations, at least she knew what she wanted, even if it did take a page of notes to get it all down. I repeated their order back to them, headed off and put it in the computer. When their food was ready I grabbed it from the kitchen and brought it out to the table.

“OK ma,am we have the habanero mango chicken tacos on corn tortillas with green salsa on the side, black beans, side of sour cream.” To which she nodded and I set the plate down.

“And you have the cheese enchiladas with the peppery meat sauce and the charro beans.” To which the other woman nodded and accepted the plate. “Is there anything I can get for you ladies at the moment?” This is when the situation got odd.

“Uhm, it looks like there is meat in this sauce.” This from the woman with the cheese enchiladas.

“Yes ma’am that is our peppery meat sauce.” I was a little confused at this point.

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Comments (5)
  • nutuba on Mar 10, 2009

    The wait staff at restaurants work so hard … one snooty customer can mess up the whole day. You handled it well! This was an enjoyable read.

  • Jo Oliver on Mar 11, 2009

    Another great story. Sounds like your restaruant is like a mini soap opera :) I imagine some people, like the meat sauce lady, can be a real handful. Some people are just dim, and are not going to get that something might be there own fault. She wasnt paying attention to what she ordered and needed you to blame.

    I have had some really bad restaruant exp., but there is no need to be rude to someone. If a waiter is being rude or incompetent, then request another one. A lot of the time, the waiter gets blamed for something that isnt even their fault- cooking problems, menu problems, etc.. As if the waiter wrote the menu!

    You are going to hate me for this, but I had a really bad night eating out, and wrote an article on the ways a waiter can loose their tip. I admit that I was a little harsh in the article, but you would have to know just how bad this waitress was.

  • CutestPrincess on Mar 11, 2009

    I truly enjoyed reading this!

  • Andrew Davies on Mar 11, 2009

    All restaurants are soap operas. I am glad you guys enjoyed the story there are still more to come.

  • Bullwinkle Muse on Mar 18, 2009

    Your stories always make me hungry. They’re entertaining though! :-D

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