A short story of intimate passion!

Today, India is top destination for outsourcing activities in the world. Like many organizations realize the consequences of focusing on its core competencies, which are turning to suppliers of offshore call center in India to manage its critical processes, but basic. This type of strategy the company helps to strengthen their brands and manage their reactions to the dynamic market developments.

Call centres rock….NOT!!!!

The modern world and I are worlds apart……

A cautionary tale of not reading the "Manual"

My recollections of working for different call centres in the U.K.

A poem written whilst working in a call centre.